Return and Refund Policy

     Effective Date: January 29th 2026

At TechRescueMe, we want you to be confident in your purchase. If you are not completely satisfied, we offer a 30-day return window under the terms outlined below.

You may request a return within 30 days of the delivery date for eligible items.

To qualify for a return:

• The item must be unused, unmodified, and in original condition
   
• The item must be returned in its original packaging, including accessories, manuals, and inserts
   
• Proof of purchase (receipt or order number) is required
   

The following items are not eligible for return:

• Opened or used electronics (unless defective upon arrival)
   
• Software, digital products, or downloads
   
• Clearance or final-sale items
   
• Items damaged due to misuse, negligence, or unauthorized repairs
   
• Services already rendered (including diagnostics or labor)
   

If your item arrives defective or damaged, please contact us within 48 hours of delivery. We may offer a replacement, repair, or refund at our discretion after verification.

• Approved refunds will be issued to the original payment method
   
• Shipping costs are non-refundable
   
• Refunds are processed after the returned item is inspected
   
• Processing time may take 5–10 business days
   

• Customers are responsible for return shipping costs unless the item was defective or incorrect
   
• We recommend using a trackable shipping method
   
• TechRescueMe is not responsible for lost or damaged return shipments
   

A restocking fee of $100 for opened or returned items that are not defective.

To initiate a return, contact us at:

TechRescueMe
📧 Email: techrescueme@outlook.com
📞 Phone: 254-747-2759
🌐 Website: https://www.TechRescueMe.com

Please include your order number and reason for return.