Fast, reliable computer, console, phone, and electronics repair from TechRescue.
Fast, reliable computer, console, phone, and electronics repair from TechRescue.
Here is the updated Shipping Policy using both TechRescue and TechRescueMe, with the effective date changed to July 12, 2026.
Effective Date: July 12, 2026
Thank you for shopping with TechRescue and TechRescueMe.
This Shipping Policy explains how orders are processed, packaged, shipped, tracked, and delivered. TechRescue and TechRescueMe are collectively referred to in this policy as “TechRescue,” “TechRescueMe,” “we,” “us,” or “our.”
Orders are generally processed within 1–3 business days after payment has been received and verified.
Business days do not include weekends, federal holidays, or days when our business is closed.
Orders placed on weekends, holidays, or outside normal business hours will ordinarily begin processing on the next business day.
Processing may take longer for:
Once an order has shipped, customers will ordinarily receive a shipping confirmation with available tracking information.
Processing and delivery estimates are not guaranteed.
TechRescue and TechRescueMe may ship orders using reputable carriers, including:
Available shipping methods may vary depending on:
We reserve the right to select or change the carrier or shipping method when reasonably necessary, provided the replacement method offers substantially comparable service.
Shipping charges are calculated at checkout, shown on the customer’s invoice, or otherwise disclosed before payment unless free shipping applies.
Shipping rates may be based on:
Promotional or free-shipping offers will be clearly identified at the time of purchase and may be subject to product, order-value, location, or time limitations.
Original shipping charges are generally non-refundable unless:
Delivery times are estimates and are not guaranteed.
Delivery may be delayed because of:
TechRescue and TechRescueMe are not responsible for shipping delays after a package has been accepted by the carrier.
Express, priority, or expedited shipping usually refers to the carrier’s transportation time after the order has been processed. It does not necessarily shorten our order-processing time unless otherwise stated.
When tracking is available, tracking details will ordinarily be sent to the email address or contact information provided with the order.
Customers are responsible for:
Tracking information may take time to update after a shipping label has been created.
The creation of a shipping label does not necessarily mean that the carrier has physically received the package.
A package is generally considered delivered when the carrier records delivery to the address provided by the customer.
To the maximum extent permitted by law, responsibility for loss or theft generally passes to the customer once the carrier confirms delivery.
TechRescue and TechRescueMe are not responsible for packages that are:
Customers should promptly contact both the carrier and TechRescue or TechRescueMe when tracking shows delivery but the package cannot be located.
We may assist with a carrier claim when appropriate, but we cannot guarantee reimbursement, replacement, or approval by the carrier.
Signature confirmation may be required for:
The customer is responsible for ensuring that an authorized person is available to sign for the package.
Failure to accept or sign for a package may result in delivery delays, carrier-hold fees, return shipping charges, or additional reshipping costs.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Before submitting an order, customers should verify:
Orders shipped to an incorrect or incomplete address may be delayed, misdelivered, returned, or lost.
Customers are responsible for costs caused by an address error, including:
We cannot guarantee that an address can be changed after an order has been submitted, processed, or shipped.
A package may be returned to TechRescue or TechRescueMe because of:
When a package is returned as undeliverable, we may contact the customer to arrange reshipment.
The customer may be responsible for the original shipping charge, return shipping charge, and any additional reshipping cost unless the return resulted from an error by TechRescue or TechRescueMe.
If the customer declines reshipment or does not respond, any approved refund may be reduced by applicable shipping, handling, return, restocking, or other permitted charges.
Customers should inspect packages and products promptly after delivery.
If an order arrives damaged, contact TechRescue or TechRescueMe within 48 hours of delivery.
Please provide:
Customers should retain the product, shipping container, packing materials, and shipping label until the claim has been resolved.
Discarding the product or packaging may prevent us or the carrier from properly reviewing the claim.
After reviewing the claim, TechRescue or TechRescueMe may offer, at our discretion:
If an order arrives with missing products, accessories, manuals, cables, or other included items, contact TechRescue or TechRescueMe within 48 hours of delivery.
Please provide:
We will review the claim and determine whether a replacement, shipment of the missing item, partial refund, store credit, or another resolution is appropriate.
When tracking does not show confirmed delivery and a package appears lost, customers should contact both the carrier and TechRescue or TechRescueMe.
Carrier investigations and claim-processing times vary.
We may require the customer to:
A replacement or refund may not be issued until the carrier investigation is completed or the package is officially declared lost.
Customers should contact TechRescue or TechRescueMe as soon as possible to request an order change or cancellation.
We cannot guarantee that an order can be changed or canceled after processing has begun.
Once an order has shipped, it generally cannot be canceled and must instead be handled under the applicable Return and Refund Policy.
Special-order, customized, configured, or non-returnable products may not be eligible for cancellation after the order has been placed with a supplier or prepared for shipment.
When available, local pickup or local delivery terms will be disclosed at the time of purchase.
Customers selecting local pickup may be required to provide:
Local delivery charges, service areas, scheduling requirements, and delivery conditions may vary.
A local-delivery order may be considered completed when the item is delivered to the agreed address and accepted by the customer or another authorized person.
International shipping may be limited or unavailable.
When international shipping is available, the customer is responsible for:
International delivery times may be affected by customs processing and are not guaranteed.
TechRescue and TechRescueMe are not responsible for delays, seizures, refusals, or additional charges imposed by customs officials, foreign governments, or international carriers.
Orders returned because the customer failed to pay customs fees or comply with import requirements may be subject to shipping, return, handling, and restocking deductions.
Certain products may not be eligible for shipment to particular states, territories, countries, military addresses, post office boxes, or other destinations because of:
We reserve the right to cancel an order that cannot be lawfully or reasonably shipped to the requested destination.
TechRescue and TechRescueMe may delay, hold, or cancel an order when additional verification is reasonably necessary.
We may request:
Orders may be canceled when information cannot be verified or when fraud, unauthorized payment activity, or misuse is reasonably suspected.
This Shipping Policy should be read together with the applicable:
If a signed written agreement or product-specific shipping term directly conflicts with this general policy, the written agreement or product-specific term will control for that transaction.
TechRescue and TechRescueMe may update this Shipping Policy periodically to reflect changes in carriers, shipping practices, products, business operations, or legal requirements.
Revisions will be posted with an updated effective date.
The policy in effect when an order is placed will generally govern that shipment unless otherwise required by law.
Questions regarding shipping, tracking, or delivery may be directed to:
TechRescue and TechRescueMe
Phone:
254-747-2759
Email:
techrescueme@outlook.com
Websites:
https://www.TechRescueMe.com
https://www.Tech-Rescue.co
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