Here is the revised Privacy Policy using both TechRescue and TechRescueMe consistently:

Effective Date: January 28, 2026

TechRescue and TechRescueMe, collectively referred to in this Privacy Policy as “TechRescue,” “TechRescueMe,” “we,” “us,” or “our,” respect and value your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our websites or use our repair, technology, consulting, and related services.

Our websites include:

• https://www.TechRescueMe.com
• https://www.Tech-Rescue.co

Our websites and related business services are collectively referred to as the “Services.”

By accessing our websites, submitting information, scheduling a service, requesting a quote, making a payment, or otherwise using our Services, you acknowledge that your information may be collected, used, disclosed, and processed as described in this Privacy Policy.

Personal Information means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

Personal Information does not generally include anonymized, de-identified, or aggregated information that cannot reasonably be associated with a particular person.

TechRescue and TechRescueMe may collect personal and non-personal information in several ways, including when you voluntarily provide information to us and when information is collected automatically through your use of our Services.

When you:

• Contact TechRescue or TechRescueMe
• Request a quote or estimate
• Schedule a repair or service
• Submit a website form
• Sign up for updates or communications
• Request technical support

We may collect information such as:

• Full name
• Email address
• Phone number
• Mailing or service address
• Preferred contact method
• Device or equipment information
• Repair, diagnostic, or service details
• Appointment information

We may also collect optional demographic information, interests, or service preferences when voluntarily provided.

When you communicate with TechRescue or TechRescueMe by email, phone, text message, social media, website form, or another communication method, we may collect:

• Your contact information
• The contents of your messages
• Photos, videos, documents, or attachments you provide
• Device information
• Repair history
• Service-request information
• Information necessary to verify your identity or ownership of a device

We use this information to respond to inquiries, provide estimates, schedule services, perform repairs, maintain service records, verify identity, and improve customer service.

When you register for or participate in an event, promotion, contest, or giveaway operated by TechRescue or TechRescueMe, we may collect:

• Name
• Email address
• Phone number
• Business or company name, when applicable
• Social media information
• Event-specific or promotion-specific information

You may voluntarily submit reviews, comments, testimonials, photos, videos, or other content relating to TechRescue or TechRescueMe.

Unless otherwise stated or agreed, content submitted for publication may be publicly displayed on our websites, social media pages, advertisements, or other promotional materials.

Please avoid including sensitive Personal Information in any content intended for public display.

When you provide a computer, phone, gaming console, storage device, network equipment, or other electronic device for diagnosis or repair, we may collect information reasonably necessary to perform the requested service.

This information may include:

• Device make, model, and serial number
• Device condition
• Diagnostic results
• Repair history
• Account or login information voluntarily provided for testing
• Data necessary to confirm that a repair was successful
• Photographs documenting device condition or completed work

Customers are encouraged to back up important files and remove sensitive or confidential information before submitting a device for repair whenever possible.

TechRescue and TechRescueMe will only access device information to the extent reasonably necessary to diagnose, test, repair, or complete the requested service, unless otherwise authorized or required by law.

When you make a purchase or payment through TechRescue or TechRescueMe:

• Payments may be processed through third-party payment processors.
• We do not ordinarily store complete credit card numbers or sensitive payment credentials on our own servers.
• Payment processors collect and process payment information according to their own privacy policies and security practices.

Information associated with a payment may include:

• Billing name
• Billing address
• Transaction amount
• Date of payment
• Payment method
• Invoice or receipt information
• Payment confirmation
• Transaction identification number

We may retain transaction records as necessary for accounting, tax, warranty, dispute-resolution, and legal purposes.

When you visit a TechRescue or TechRescueMe website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages viewed
• Links selected
• Date and time of access
• Referring website or URL
• Approximate geographic location
• Website interaction and usage information

This information may be used to analyze website activity, maintain security, identify technical issues, understand visitor behavior, and improve the performance and usefulness of our Services.

TechRescue and TechRescueMe may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality
• Remember visitor preferences
• Analyze website traffic
• Measure advertising or promotional performance
• Improve security
• Understand how visitors interact with our websites

You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality or availability of certain website features.

Third-party analytics, advertising, hosting, or social media providers may also use cookies or similar technologies according to their own privacy policies.

TechRescue and TechRescueMe may use collected information to:

• Provide, operate, maintain, and improve our Services
• Respond to questions and service inquiries
• Prepare quotes and estimates
• Schedule and complete repairs
• Diagnose and test customer devices
• Communicate about appointments, repairs, payments, or service updates
• Process transactions and issue invoices or receipts
• Provide customer support
• Maintain repair, warranty, and service records
• Personalize the customer experience
• Improve our websites, marketing, and business operations
• Send promotional communications when permitted
• Prevent fraud, unauthorized activity, or misuse
• Protect our customers, employees, business, property, and systems
• Comply with tax, accounting, regulatory, and legal obligations
• Resolve disputes and enforce our agreements or policies

TechRescue and TechRescueMe do not sell your Personal Information.

We may share information in limited circumstances, including:

We may share necessary information with trusted service providers that assist with:

• Payment processing
• Website hosting
• Data storage
• Email or text communications
• Scheduling
• Analytics
• Advertising
• Accounting
• Information technology support
• Business administration

These providers are expected to use information only for the services they perform and to maintain appropriate privacy and security safeguards.

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, court order, subpoena, or legal process
• Respond to a lawful request from a government agency
• Protect the rights, property, safety, or security of TechRescue, TechRescueMe, our customers, or others
• Investigate suspected fraud, theft, misuse, or illegal activity
• Enforce our agreements, warranties, or business policies

Information may be transferred as part of a merger, acquisition, sale, restructuring, financing, or transfer of all or part of the TechRescue or TechRescueMe business.

We retain Personal Information only for as long as reasonably necessary to:

• Provide the requested Services
• Maintain repair and warranty records
• Complete transactions
• Meet accounting and tax requirements
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Protect our legal and business interests

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Depending on your location and applicable law, you may have the right to:

• Request access to Personal Information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain Personal Information
• Request information about how your information is used or shared
• Opt out of promotional emails or text messages
• Withdraw consent when processing is based on consent

Certain information may be retained when required for legal, tax, accounting, fraud-prevention, warranty, or dispute-resolution purposes.

To submit a privacy request, contact TechRescue or TechRescueMe using the information provided below. We may request reasonable information to verify your identity before completing a request.

You may opt out of marketing emails by using the unsubscribe option included in the communication or by contacting us directly.

TechRescue and TechRescueMe use reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no electronic transmission, website, computer system, wireless network, or storage method is completely secure. We cannot guarantee the absolute security of information submitted to us or stored through our Services.

Our Services are not directed toward children under 13 years of age.

TechRescue and TechRescueMe do not knowingly collect Personal Information directly from children under 13 without the consent of a parent or legal guardian.

If we learn that Personal Information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete it.

Our websites, social media pages, or communications may contain links to third-party websites, payment services, applications, or platforms.

TechRescue and TechRescueMe do not control and are not responsible for the privacy practices, security, availability, or content of third-party services.

Customers should review the privacy policies of third-party services before providing Personal Information.

TechRescue and TechRescueMe may maintain profiles or pages on third-party social media platforms.

Information you post, submit, message, or otherwise share through those platforms may be processed by both TechRescue or TechRescueMe and the applicable social media provider.

Your use of a social media platform is also governed by that platform’s privacy policy and terms of service.

TechRescue and TechRescueMe may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal obligations.

Updates will be posted on this page with a revised effective date. Your continued use of our Services after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.

Questions, concerns, or requests regarding this Privacy Policy or the data practices of TechRescue and TechRescueMe may be directed to:

TechRescue and TechRescueMe

Website:
https://www.TechRescueMe.com
https://www.Tech-Rescue.co

Phone:
254-747-2759

Email:
techrescueme@outlook.com

This version also adds a device-repair privacy section covering customer equipment, login information, testing, and repair records.