Privacy Policy

Effective Date: January 28th 2026

1. Introduction

TechRescueMe (“TechRescueMe,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.TechRescueMe.com; https://www.Tech-Rescue.co

 and use our related services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.

2. Definitions

Personal Information means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

Personal Information does not include anonymized, de-identified, or aggregated data.

3. Information We Collect

We may collect personal and non-personal information from you in several ways, including when you voluntarily provide it or automatically when you use our Services.

A. Information You Provide to Us

Registration & Contact Information

When you:

Contact us

Request a quote

Schedule a repair

Sign up for updates or communications

We may collect:

Full name

Email address

Phone number

Mailing address

We may also collect optional demographic information such as age, interests, or service preferences if voluntarily provided.

Communications

If you contact us by email, phone, text, social media, or through our website forms, we may collect:

Contact details

The content of your messages

Attachments or photos you send

Repair or service details you submit

This information is used to respond to your request, verify identity, and improve customer service.

Events & Promotions

If you register for an event, promotion, or giveaway (online or in-person), we may collect:

Name

Email address

Phone number

Business or company name (if applicable)

Event-specific information

User Content

You may voluntarily submit reviews, comments, testimonials, or other content.

Unless otherwise stated, such content may be publicly visible on our Services.

B. Payment Information

If you make a purchase or payment through our Services:

Payments are processed by third-party payment processors

We do not store full credit card numbers or sensitive payment credentials on our servers

Information collected may include:

Billing name and address

Transaction details

Payment confirmation

Payment processors handle your information according to their own privacy policies.

C. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Pages viewed

Date and time of access

Referring URLs

This data helps us analyze usage trends, maintain security, and improve performance.

D. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve website functionality

Remember preferences

Analyze traffic and usage patterns

You can control cookies through your browser settings, but disabling them may affect site functionality.

4. How We Use Your Information

We may use your information to:

Provide, operate, and maintain our Services

Schedule and complete repairs or service requests

Communicate with you about appointments or inquiries

Process transactions and payments

Improve our website, services, and customer experience

Send service updates, promotions, or important notices

Comply with legal obligations

Protect against fraud, misuse, or security threats

5. How We Share Your Information

We do not sell your personal information.

We may share information:

With service providers (payment processors, hosting providers, analytics tools)

When required by law, court order, or legal process

To protect our rights, property, or safety

In connection with a business transfer, merger, or sale (if applicable)

All third parties are expected to maintain appropriate data protection standards.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal, tax, or accounting requirements

Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information (subject to legal obligations)

Opt out of marketing communications

To exercise your rights, contact us using the information below.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TechRescueMe

🌐 Website: https://www.TechRescueMe.com

📞 Phone: 254-747-2759

📧 Email: techrescueme@outlook.com